At Fremont Bank, our associates are the heart of everything we do. Their dedication, passion, and care for clients, teammates, and the community make us who we are. This month, we’re spotlighting Angelica Balatayo, an Operations Manager in our Client Contact Center. For Angelica, it’s all about the people. Whether she’s supporting her team, assisting clients, or contributing to the community, she thrives on building meaningful connections. Learn more about Angelica and what inspires her in this month’s Associate Spotlight.
How long have you worked at Fremont Bank and what do you do here?
I have been with Fremont Bank for eight years, and I am an Operations Manager within the Client Contact Center.
What do you enjoy the most about your job?
That is hard to answer—I have a long list of why I love Fremont Bank. In short, it’s the people: the people I call my co-workers, my leaders, my clients, and my community. I enjoy working with them, for them, or to help them.
What’s your greatest strength as a business professional?
I believe I have a strong work ethic, integrity, and reliability.
What's your current watching, reading, or listening binge and what do you like about it?
Watching: “Selling Sunset”—great Hollywood drama. Reading: I am a huge bookworm! Right now I am currently reading the If Only I Had Told Her and If Only He Was With Me series by Laura Nowlin. I’ve heard so many great things about this series, and it currently has me at the edge of my seat.
Listening: Colleen Hoover books on Audiobook—right now I’m listening to November 9, and I just finished Verity. Colleen Hoover is an extraordinary writer, but I find I like her books in audio form more than reading them.
What are your top three favorite ’90s hip hop artists?
Tupac, Nas, and Dr. Dre, hands down! It’s what I grew up on and what I still listen to till this day.
What is your favorite classic rock group from the ’70s and ’80s?
From the ’70s, it’s Lynyrd Skynyrd. From the ’80s, this one is TOUGH to choose! I am torn between Red Hot Chili Peppers, A-ha, Metallica, Journey, and Duran Duran.